Refund policy

Due to the nature of our handmade products, we do not accept returns; however, we do want to ensure your satisfaction and appreciate your feedback on our products. If you're dissatisfied with your purchase, please reach out to us as soon as possible so that we may resolve any issues. 

You can always contact us directly for any product questions or issues at purposeandjoysoapery@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and determine the best solution together.